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Home > Terms and Conditions

Terms and Conditions

Conditions of Sale

The Oxeego products can be ordered directly from our website www.oxeego.com , or by sending an email to info@oxeego.com or by contacting the info line 800200477(Italy).

The order is processed once the payment is received with the following methods: via PayPal, credit card, bank transfer. Cash on delivery payments are processed from the moment we receive the order itself.

Within 5 days from the purchase date the items are shipped and delivered in 2/3 working days, whereas it can take up to 4 working days for the islands (Sicily and Sardinia).

If the payment is made by online bank transfer it could take a couple of days more for the confirmation of it.

For special sizes (customized) the order is shipped within 7 working days. Goods are delivered with express couriers, with average delivery time of 2/3 working days.

During festivities there can be delays that do not depend on Allergosystem, which commits itself to send the items within the terms above indicated, risks due to spedition with courier are at consignee’s charge.

Payment and shipping conditions

Shipping with courier - Cash on delivery €10.00

Shipping is free for orders over 50.00€ +6.00€ cash on delivery expenses

The goods are shipped within 5 working days from the date of purchase, the merchandise is delivered from the courier in 2-3 working days, whereas for what concerns the islands it takes between 2 and 4 working days. There might be delays during the festivities.

Shipping with courier - prepayment €6.00

Free shipping over 50.00€ orders.

The goods are shipped within 5 working days from the date of purchase, the merchandise is delivered from the courier in 2-3 working days, whereas for what concerns the islands it takes between 2 and 4 working days. There might be delays during the festivities.

PAYMENT METHOD:

PAYPAL / CREDIT CARD

BANK TRANSFER

BANCA POPOLARE DI SONDRIO
IBAN: IT61L0569620800000002076X17
SÜDTIROLER SPARKASSE AG – CASSA DI RISPARMIO DI BOLZANO S.P.A.
IT92C0604520801000007300754

BOLLETTINO POSTALE
SUL C/C NR.. 28036317 POSTA GIRO POSTE ITALIANE SPA
IT 78 Y 076 0101 8000 0002 8036 317

Nominee: Allergosystem Srl,
Via del Garda 46/Q - 38068 Rovereto (TN) - ITALY
C.F.P.I. 01730440227

Right of Withdrawal

In order to exercise the right of withdrawal, the customers must communicate their will of returning the purchased goods via fax or registered letter or email, within 30 days from the date of purchase, indicating:

- the will of using the benefit give by D.Lgs n. 206/2005.
- the product for which they decide to exercise their right of withdrawal.
- their bank account details or, alternatively: Bank, agency, bank account number, ABI and CAB)

Refund will be effectuated within 30 days.

Clients commit to control the integrity of the received merchandise and in case of manufacture defects, the clients have to promptly contact Allergosystem S.r.l. to arrange the product’s substitution. goods that have been used or washed will not be replaced, unless there are defects on the product that compromise its effectiveness and making it unsuitable for use.

Product warranty: warranty for the products is indicated on their description and do not include damages caused by erroneous washes or erroneous use of them. Open the packaging carefully, avoid using scissors or other objects that could damage the fabric. Attention: the information on this website do not substitute medical advice in any way.